“Can I save money opting for in-house security versus hiring a contracted security staff?” That question has entered the minds of more than 50% of clients who have a security provider.
At one time or another, businesses have toyed with the idea of running their own In-house security program instead of contracting out with a security provider.
To potentially cut out extra charges and higher rates and be in direct control of all aspects of the security program, to include the hiring and management process, seems cost-effective to have an in-house staff until you factor in what having your own guard force entails.
Let’s do some math here = Calculators out…
Each guard must be trained, certified, and licensed with the state which will also include their required background check; fees will be added per guard.
You, as a private business, will have to submit a request and seek permission/authorization to run your own private security force which, if approved, you will receive a “Letter of Authority;” this will require additional fees, forms, proof of insurance, and an on-site security manager that has recognized experience.
There are uniform expenses, Workers Compensation, Unemployment, Payroll taxes, overtime, drug testing, employment advertising and processing; and the list goes on and on… AND, don’t forget administration time or the cost to pay someone else to oversee all of this.
Prepare to have extra staff on board when the in-house guards call off or call in sick.
An “in-house” security service program may give you more direct control, but it is at a price of both time and money; bottom line, it is not cheaper if you are paying all your taxes, fees, and all aforementioned costs. Just the hiring/firing and training process is time-consuming and an added stress for any business.
The Age of Litigation
If you’re “in-house” guards have an injury or unemployment claim/lawsuit, it will directly affect your insurance, as you have no outside contractor to act as the buffer on those issues, to include liability claims – something to ponder!
A business won’t generally have insurance that covers security operations; once the business notifies the insurance company, rates will definitely increase.
Note: Insurance costs are already factored in the hourly rate of a contracted security service; so when a client hires a private security company they have to keep in mind that a lot goes on behind the scenes to ensure everything runs properly, and that is why the rates are higher than that of a direct wage for an in-house employee.
It actually costs YOU more to run an in-house security operation, as YOU have to pay for all the costs that the private security company would normally pay.
…The scale is tipping.
In some cases an in-house security program or one that combines both may be the better choice, but for the majority, an outsourced contractor is efficient and less perplexed.
A contracted security service can be tailored to your needs and you won’t have to worry about all of the intricate details, just hire and go!
If you want more involvement in the hiring and screening process of the security staff that will be at your location, let your security provider know and insist on an interview with the guard(s) before they are placed on your property.
If you want daily security meetings/contact, updates, or maybe even an onsite supervisor on the property, advise your security provider of your terms. You can also have your own Director of security and insist that your security provider place him on location as site/post commander.
Ditch the in-house security “thought” and call on SRS Services; we will show you just how contracted security is not only cheaper but better than in-house security.
Posted in BODYGUARDS, BUSINESS SECURITY, SECURITY GUARDS, SECURITY MANAGEMENT, SECURITY TRAINING Tagged with: Inhouse security liabilities, Inhouse security pros and cons, Inhouse security vs contracted security, Private security, Private security vs inhouse security, Security guard service Texas, Security guard services Austin
Can armed security guards provide service in a night club or bar? That has been a question floating around the security guard industry for many, many years. Some guard companies have declined business because of this; some companies have been reported because of this; even law enforcement was unsure if and how to enforce this.
Texas Penal Code section 46.02 (a-2) (c ) Unlawful Carry of Weapons: An offense under this section is a felony of the third degree if the offense is committed on any premises licensed or issued a permit by this state for the sale of alcoholic beverages.
According to Merideth Muñoz, TABC Information Officer, the following code overrides and provides an exemption to security against being in violation of TPC 46.02.
Texas Penal Code Sec. 46.15. NON-APPLICABILITY
(a) Sections 46.02 and 46.03 do not apply to peace officers and neither section prohibits a peace officer from carrying a weapon in this state, regardless of whether the officer is engaged in the actual discharge of the officer’s duties while carrying the weapon.
(a) [amended 9/1/97] Sections 46.02 and 46.03 do not apply to:
(1) peace officers and neither section prohibits a peace officer from carrying a weapon in this state, regardless of whether the officer is engaged in the actual discharge of the officer’s duties while carrying the weapon;
(b) Section 46.02 does not apply to a person who:
(2) is on the person’s own premises or premises under the person’s control , the person is an employee or agent of the owner of the premises and the person’s primary responsibility is to act in the capacity of a security guard to protect persons or property, in which event the person must comply with Subdivision (5);
(5) holds a security officer commission issued by the Texas Board of Private Investigators and Private Security Agencies, if:
(A) the person is engaged in the performance of the person’s duties as a security officer or traveling to and from the person’s place of assignment;
(B) the person is wearing a distinctive uniform; and
(C) the weapon is in plain view;
(7) holds a security officer commission and a personal protection authorization issued
by the Texas Board of Private Investigators and Private Security Agencies and who is providing personal protection under the Private Investigators and Private Security Agencies Act (Article 4413(29bb), Vernon’s Texas Civil Statutes); or
(8) holds an alcoholic beverage permit or license or is an employee of a holder of an alcoholic beverage permit or license if the person is supervising the operation of the permitted or licensed premises.
And there you have it in Black and White!
It is NOT a violation…
Bar or Night Club Owner: Still Apprehensive?
Not sure if TABC will cancel your permit for allowing firearms in your bar or club, (which is normally a violation)?
Sec. 11.61 CANCELLATION OR SUSPENSION OF PERMIT
(e) Except as provided by Subsection (f) or (i), the commission or administrator shall cancel an original or renewal permit if it is found, after notice and hearing, that the permittee knowingly allowed a person to possess a firearm in a building on the licensed premises.
This subsection does not apply to a person:
(1) who holds a security officer commission issued under Chapter 1702, Occupations Code, if:
(A) the person is engaged in the performance of the person’s duties as a security officer;
(B) the person is wearing a distinctive uniform; and
(C) the weapon is in plain view;
Your bar is covered and protected, and the “licensed, armed security guard” is protected as well under these codes.
With that said: what are you waiting for…
SRS is more than happy to service your bar, club or event, trouble-free; our security officers can legally work inside your bar or club with NO violation at all. Give us a call now!
Posted in BODYGUARDS, BUSINESS SECURITY, SECURITY GUARDS, SECURITY LAWS & REGULATIONS, SECURITY TRAINING, SPECIAL EVENT SECURITY Tagged with: Armed security Austin, Armed security in bars, Armed security in clubs, Armed security Texas, Armed security working bars, Armed security working clubs
When visiting hotels, some people select certain establishments for the experience, while others seek that home away from home appeal. The last thing you expect while staying at a nice hotel of your choice is to become a victim of fraud. Somehow, scammers have found a way to target hotel guests; here’s a hotel scam to lookout for.
Unfortunately, the era we live in now is filled with those who want to make a quick buck at any cost; these individuals thrive on finding new and clever ways to take from others. As technology advances, so does the criminal element.
Criminals look for ways to receive instant gratification, and stealing your credit card information is one of them. Hotel guests are waking up to calls from scammers asking for their credit card information. The calls occur during either late night or early morning hours to catch the guests off guard.
Typically, when a guest receives a call, the call is first routed to the clerk, which means guests do not receive direct calls from anyone. Calls must be patched through from the clerk to the guest’s room; however, hotel switchboards are being compromised, and criminals have found a way to contact guests directly.
“Someone was able to break into a hotel phone system and contact guests directly without going through the front desk,” Washington Lodging Association – Andy Olson
Once the scammer has the guest on the phone, he will use an assortment of clever excuses to persuade the guest to divulge personal credit card information.
Here are a few things to listen for:
Now keep in mind, these scammers are criminals; they’re well-rehearsed and prepared for guests’ rebuttals. They may speak of hotel audits that took place after-hours, include hotel jargon, or say names of the front desk clerk or hotel manager. Their goal is to sound legit and make guests trust them enough to give their information.
Guests are usually too tired to dispute the call and will provide their credit or debit card information, only to awaken to money being stolen from their bank account or charges on their credit cards.
Hotels are advising their guests not to give any of their personal information over the phone and to report incidents such as these to the desk clerk immediately. They strongly encourage guests to visit the front desk and speak directly to a hotel representative if any personal information is required from the hotel.
Some hotels have signage at check-in cautioning guests, while others have typed letters awaiting guests in their rooms to ensure they don’t become victims of this type of hotel scam.
It may seem like an inconvenience for guests to leave their comfortable rooms to handle credit or debit card matters, but it beats having to deal with money being stolen from their checking account or having to go through the process of cancelling credit cards, debit cards, etc.
For more information on scams at hotels, click here.
Posted in BODYGUARDS, BUSINESS SECURITY, PERSONAL SECURITY Tagged with: Credit Card Scams at Hotels, Hotel Scams, Hotel Scams to Avoid, Scams at Hotels
When visiting a night club or bar, or attending an event, you tend to see bouncers and event security staff. Most concerts and special events have a number of individuals that can be spotted in event or security T-shirts. The question is: Are there security license requirements for bouncers, event security, bar and nightclub security?
It takes much more than a person putting on a shirt that reads “security” to become or act in the capacity of a security officer. Proper training, education and licensing is “required” in order for anyone to perform the duties or present themselves as a guard.
In the state of Texas, it is a criminal offense to carry out any scope of service regarding security-related work without a license – this includes courtesy officers, event staff, and bouncers; if individuals are caught, they can be arrested.
OCC §1702.3875. IMPERSONATING SECURITY OFFICER; OFFENSE.
“A person commits an offense if the person: (1) impersonates a commissioned or non-commissioned security officer with the intent to induce another to submit to the person’s pretended authority or to rely on the person’s pretended acts of a security officer; or
(2) knowingly purports to exercise any function that requires registration as a non-commissioned security officer or a security officer commission. (b) An offense under this section is a Class A misdemeanor.”
“In Texas, class A misdemeanors are punishable by up to one year in jail, a fine of up to $4,000, or both jail time and a fine.”
Some club owners/managers and event planners don’t see the potential threat of what could go wrong if patrons or event goers are injured or claim “assault” by any of their security staff members performing guard detail without licensing.
In this day and age, lawsuits are flying everywhere; it behooves all parties involved to spend the extra time and money necessary to obtain all that is required to become a security officer or have those providing security services legally licensed.
Your establishment or brand (e.g. event/wedding planners) could end before it even takes off; you could be slapped with both criminal and civil suits, and the individuals acting as guards could face imprisonment and so on…
The reputation of a business is completely tarnished once the rumor mill begins about lawsuits filed against the business and unlicensed guards arrested for alleged assaults and wrongful detainment, etc.
Club sued for bouncer assaulting patron
In the news:
A nightclub bouncer of San Antonio was arrested for using excessive force. He was charged with aggravated assault (a 2nd degree felony) and may face up to twenty years in prison.
A bouncer was arrested for allegedly stabbing a patron; he was charged with aggravated assault.
Formal training will greatly reduce the odds of having overzealous guards at your establishment; it will also provide them with the necessary skills to be able to respond correctly when met with unruly individuals.
Some of the most valuable lessons are learned in hindsight; however, businesses who hire “security” and those whom assume the duties of security officers can’t afford to approach this situation in hindsight. Ensure all those who are performing guard work are licensed to do so.
If you are unclear of laws and regulations and would like more information on licensing requirements, contact SRS Services for security consultation.
Posted in BODYGUARDS, BUSINESS SECURITY, PERSONAL SECURITY, SECURITY GUARDS, SECURITY LAWS & REGULATIONS, SECURITY MANAGEMENT, SECURITY TRAINING, SPECIAL EVENT SECURITY Tagged with: Licensing Requirements for bar security, Licensing Requirements for Bouncers Texas, Licensing Requirements for Club Security Texas, Licensing Requirements for event security, Security License Austin, Security License Texas, Security Training Texas
Security jobs are easy to come by; with the population growing, increase in businesses, and unfortunately, increase in crime, guard companies are often in need of security officers. So what sets one guard apart from the other? Exactly how do companies go about selecting security guards? When looking for security jobs, here are a few pointers to assist you:
Every step after your initial contact is a Test – starting with your application continuing on throughout your interview… Be sure to Pass!
Guard managers look at everything you do following the initial contact (but not excluding it): from showing up on time, to your appearance, how you fill out the application, how you communicate, how you follow instructions, if you have a great attitude (or not), and so on.
Guard companies will specify exactly the position they have available to offer along with shifts, specific locations, hourly rates, etc.; be sure you are able to cover the shifts outlined by the company so that you aren’t wasting your time or that of the guard company’s.
Having prior training and experience helps you land a job as a security officer but some companies don’t require it; meaning, you don’t have to possess skills coming through the door, they may train you in-house (at their establishment) or have you receive training at a security training academy.
One Caveat Here: Not all training is created equal! Do your due diligence before signing up with any academy or security guard school.
If you think for a second that coming to an interview in sweat pants or your hair untamed as if you just rolled out of bed and into the interview, you’re in trouble. Well-groomed, clean-shaven, in business casual attire is always the way to go.
This is a test in itself. If you were given a time to show up for your interview, be sure to get to the location on time. Most guard managers will use this as a gauge to determine if you’ll arrive on a client’s property late as well.
To be on the safe side, arrive ten to fifteen minutes early. You are trying to make a good first impression so why not show your future employer that you are prompt.
A great attitude will take you far; again, this is one of those things guard managers look for. Will you greet the guard company’s clients with smiles, empathy, and genuine care or will you have a negative, non-approachable aura?
The guard industry can use some work in the customer service department, so those candidates who possess great attitudes will be a much better fit than someone showing up with a bad attitude, grumpy, and complaints about everything. Even if the applicant has prior training and experience, a bad attitude will cost him a security job. Bad attitudes are toxic in this profession… well, any profession.
Talking over, interrupting, and over explaining isn’t the way to go when seeking security employment. Listen, and once the interviewer or guard manager is done speaking, then add your words or answer any questions. It isn’t a good look for you to easily anger or go into debate mood when asked questions that need clarification on your application.
If you are unclear about the position being offered, the starting rate, shifts, pay, etc., ask questions before moving forward; this will save you and your future employer lots of time… you have to speak up.
Come to the interview prepared with prior employment addresses/names, references, and any additional documentation such as training certificates or licenses. Have integrity. Make sure you’re not lying or purposely leaving areas blank in hopes of negotiating terms later during the interview.
Again, you more than likely are being judged by the guard manager as to whether or not you can follow simple instructions. There’s a famous quote out there, “How you do one thing is how you do everything;” Nine times out of ten, the security manager will relate those missing areas on your application to you leaving out details in your guard shift report.
If you’ve worked for several security guard companies, don’t neglect listing those companies. Example: If you’ve worked five guard companies in the year of 2015, don’t just list two and leave out the other three… it doesn’t look good on your end; it’s as if you’re trying to hide them.
FYI, guard managers may (should) run a check on DPS’ website and retrieve your security guard background history, so it behooves you to be forthcoming.
Companies look for individuals they can grow with, rely on and invest in. It costs security guard companies money having a revolving door of people who aren’t taking themselves, guard companies, or the profession seriously. If you are sincere about your employment, you will follow these 10 helpful tips to get a security job.
Click here to learn more about security careers in Austin.
Posted in BODYGUARDS, BUSINESS SECURITY, PERSONAL SECURITY, SECURITY GUARDS, SECURITY MANAGEMENT, SECURITY TRAINING, SPECIAL EVENT SECURITY Tagged with: Austin security guard jobs, Austin security job, security employment tips, security job Austin, security jobs in Austin, tips for security employment
Customer service is a skill that every business should train their employees on. There’s nothing like an upset customer speaking to an employee or representative of a company with little to no customer service skills. A great deal of businesses lose clientele quite frequently due to a nonchalant approach to this issue.
Not many companies in the guard industry require or have ongoing customer service training, which is horrible for this profession. Listed below, are a few helpful customer service tips for security guards.
Greet Clients with a Smile
A nice, warm smile along with “Hello,” and the Client’s name is a nice start to providing great customer service; even if you are an introvert, a smile puts people in a good mood. Be sincere – most people can smell “fake” a mile away.
It’s said that people absolutely love the sound of their names; with that said, do your best to greet clients by name. If you are not on a first name basis yet, refer to them by their last names or simply “sir” or “ma’am.”
Helpful Tip: Act as if the Client is a long-lost friend that you haven’t seen in years. How would you greet that good friend? Would you smile or would you give off a vibe that you really don’t want to be around? Exactly. SMILE
Eye contact is a great indicator that the client has your attention. If you are looking at the ground, ceiling, or to the left and right of the client, how on earth can he connect with you? By doing this, you will make the client feel that he’s bothering you or your attention span is extremely short.
Take a few seconds to silence all things around you and focus on the words that are coming out of the client’s mouth.
Helpful Tip: Act as if you are the client in this moment. When you are frustrated, annoyed or simply want to be heard, how would you feel if the person you are expressing this to, is busy looking everywhere but at you?
It’s never a good feeling being dismissed; always try to put yourself in the client’s place.
Tips for excellent customer service
Contrary to what you may have heard, it doesn’t take long to get to know people. Every chance you get, try to find out more and more about the client – interests, family, occupation; don’t go into investigation mode, instead let the questions flow naturally and be genuine.
Start with occupation questions. Ask the client how they got started doing what they do? Then ask them about their down time – what they do for fun when they’re not working around the clock?
If you begin flowing back and forth with conversation, ask them about family – if they have kids, if they’re married, etc. Remember to talk as if this is a good friend (not too relaxed), but someone you enjoy being around.
Helpful Tip: It’s always good to find common ground and build on that. Example – If you both love the same sports team, music, or enjoy hanging out with family; once you have that information, the conversation can literally go on for hours. *Let the conversation continue on until the client cuts it off.
Listen to Clients
Hear their concerns, complaints, or issues and utilize your active listening skills.
Active Listening – “a communication technique used in counseling, training and conflict resolution, which requires the listener to feedback what they hear to the speaker, by way of re-stating or paraphrasing what they have heard in their own words, to confirm what they have heard and moreover, to confirm the understanding of both parties.”
Summarize what the client has said to you and ask questions that are in line with concerns, issues or complaints spoken by the client.
Helpful Tip: Be present. There is no way you understand someone if while they’re talking, you’re formulating your words to speak.
Acknowledge the client’s problem(s); go a step further and express your understanding of the problem(s). Example: the client is upset because the other guard (of course, not you) is being sloppy with performance and appearance. The client elects to tell you instead of contacting guard management and escalating the problem.
You tell the client that you fully understand why the client is upset about the guard’s appearance and performance. You add: “We’re all supposed to be making sure things are cohesive on your property; that includes our performance and appearance.
I’ll definitely speak to ‘Officer A’ immediately so that his performance and appearance is what you expect from us. I’m so sorry that you even have to have this conversation with me but I’ll get it fixed promptly.”
Helpful Tip: You must add “urgency” to the equation when you tell a client that you will fix a problem. Never leave any room for clients to believe that they’re not a priority.
Find Solutions to Client’s Issues
If the client has expressed to you that there’s a problem or concern, let the client know that you will go above and beyond to provide a solution. Don’t just say it, really try to find a solution to their problem.
Helpful Tip: If you are stuck and can’t find a way to remedy the client’s problem, contact your employer. Security guard managers are more than qualified to resolve client issues.
Ongoing customer service training is a must with security officers. If the guard company doesn’t provide it, you should locate an institution that offers it and invest in yourself. If you take heed to these helpful customer service tips for security guards, you will be well on your way to advance in the guard industry.
To learn more about client relations in security, click here.
Posted in BODYGUARDS, BUSINESS SECURITY, PERSONAL SECURITY, SECURITY GUARDS, SECURITY MANAGEMENT, SECURITY TRAINING Tagged with: client relations, customer service for guards, customer service for security guards, Customer service tips, customer service tips for security, tips about customer service
If a crime occurs on your property and the criminals involved are armed, how effective will unarmed security officers be to you and your staff? What can the guards do to protect you and your staff while waiting for police to arrive?
Although armed guards may appear too “aggressive-looking” for some, when faced with this type of scenario, one must question the efficacy of unarmed security officers.
Let’s state the obvious here: We live in a world where crime takes place in a matter of seconds every single day and active shooter incidents are reported quite frequently throughout the nation.
Where there is crime, it is common for some form of weaponry to be involved. If the guard on your property has no way of defending you and can’t do anything to shield your safety… what do you do? What’s plan B?
Unarmed officers serve their purpose – they act as a deterrent as all guards do; however, when the worst-case scenario is occurring and one must react, an unarmed guard has absolutely nothing to help out in this situation.
All lives are on the line and the guard has a flashlight, pepper spray and nothing of use to fight off a deadly attack. At the very least, the guard should have a conductive energy weapon of some sort, which is not considered a lethal weapon.
Some individuals and companies are even threatened by officers carrying conductive energy weapons; so again, what on earth should the guard do in this case?
Companies avoid having armed guards on their property to elude the risks of liabilities, lawsuits and being negligent for accidental shootings at their place of business. Which is quite understandable, but if the companies would conduct their due diligence and contract with security providers who hire licensed, competent officers with extensive training, the risk of injuries and damages would drop significantly – as the armed guard would possess the skills necessary to handle this type of occurrence.
See how quickly this armed guard wards off robbers:
Often, unarmed guards are hired to appease a company’s visitors, staff, and so forth by giving the “presence” of security but that’s about it. They simply add a layer of protection but a very thin layer at that. The thin layer becomes completely nonexistent when unarmed guards encounter a high-level threat – life or death situation; and at that point, their effectiveness is unsubstantial.
Now you may say to yourself, “my business is in the safest area of my city; that type of crime doesn’t happen here;” most victims of America say the exact same thing. They never foresee the crime because they always say it can’t happen but the fact is, it can; and if it does, what level of security will you have at your establishment – armed or unarmed guards?
For more information about unarmed and armed guards, contact SRS Services.
Posted in BODYGUARDS, BUSINESS SECURITY, PERSONAL SECURITY, SECURITY GUARDS, SECURITY MANAGEMENT, SECURITY TRAINING Tagged with: Armed guards Austin, armed security officers Austin, Armed versus unarmed guards, Austin security officers, Unarmed security Austin, Unarmed security officers
When hiring special event security, you definitely don’t want to wait until the last minute; prices are bound to be exorbitant to include the inability for anyone to perform proper planning, and in some cases proper staffing. Special Event Security staff can eliminate “the worry” from your list of things you already have to deal with at your event, IF you hire the right company.
Special occasions occur throughout the year and you want to be sure that your energy spent making plans and preparations is devoted to fulfilling the requirements of your engagement, not focused on whether the security staff is performing their task correctly or at all.
Like any service you’ll want to be sure to contact at least 3 companies after doing your research; but keep in mind, the chances of the sales person that you’re speaking with will NOT be on your property securing your special event. So make sure his/her schmoozing capabilities, and professionalism are passed down to the special event security staff that WILL be at your engagement.
You also want to verify that the special event security staff will be veterans of the company, and not a new group just hired off Craigslist a day before the event which often happens when contracting out with understaffed security providers.
You want to ensure that whatever special event guard sets foot on your premises is professional, trained, and equipped to handle the tasks at hand. Your event is not the time for a security company to “wing it” or try out unknown, untested, and new employees.
When contracting out with a Special Event Security service be realistic and keep liability and safety in mind for not only yourself and the staff but also the guests and customers as well.
Keep in mind if you are hosting the event you are responsible for everyone that is attending including providing a reasonable expectation of safety while there.
Don’t expect one or two special event security guards to provide security for a crowd of 500-1,000 people, which also may include alcohol and a mixed crowd, this is not enough security staff on hand (in this example) and could be seen as negligent should an incident occur.
While most customers focus on price being their main deciding factor when hiring Special Event Security for your event – a lot more must go into that decision making process. Any professional security provider that wants to protect you and themselves must take a hard look at “liability, risk, & exposure concerns”- and then what is it going to take to reduce it for both you, and the security provider; this is an area that SRS takes very seriously.
At SRS, our staff meets with you prior to any event, provides an assessment and solid plan. SRS makes safety recommendations, and places solid security professionals at your event as needed so that your event remains a nice, safe, and memorable time for everyone. We ask that you don’t view security as the “unwanted expense” during your event but to view it as the “incident and liability reducer “that it truly is.
Make sure your event security live up to your expectations; call on SRS Services now, to avoid the risk of being let down.
Posted in BODYGUARDS, SECURITY GUARDS, SPECIAL EVENT SECURITY Tagged with: Austin Event Security, Event security, Guard Services Austin, Security Guard services, Special Event Security
Workplace violence in corporate America makes up a tiny fraction of violent incidents; however, the notion that employees are unable to feel secure while working is a problem that needs to be addressed and resolved.
It is too complicated to explain in detail the psychological motivations that cause a person to resort to violence; even so, researchers seem to think that the anger an individual feels when he decides to take action is most likely noticeable prior to these types of events.
Characteristics of a disgruntled employee:
The profile of an employee or fellow worker capable of committing workplace violence by experts is one considered to be a male over thirty-five years of age; has a five year and above tenure; is usually an infelicitous individual who does not have many friends and rarely associates with co-workers during and after business hours.
He will typically blame everyone for his problems and negative actions. This type of person generally has a negative reaction to any type of change and suspects others about things that are not true and even has paranoia regarding the intentions of employees and supervisors.
What provokes workplace violence?
Newspaper journalists and television anchors want people to think that individuals who commit workplace violence are average persons who suddenly lost all sense of mental balance and decided to embark on a mission to kill others. However, case studies show this is not the way these things develop… individuals do not simply become mentally unstable at the drop of a hat.
Alcoholism, addiction to narcotics, inabilities to earn and save money, marital problems and negative situations with relatives, co-workers, supervisors, and friends frequently cause these individuals to be incapable of dealing with the pressures of modern-day life.
Typical issues in a business setting that could eventually cause workplace violence include: receiving a negative employment performance report, company downsizing, the belief a supervisor chose another employee over the individual for career advancement, denied a raise, denied due credit or acknowledgement on a project, any type of discipline, reduction in company benefits, and being fired from a job.
Workplace violence in the news: click here to see more
One can never really get into the mind of a person that takes extreme measures and results to violence. Although you can summarize their personality type and characteristics, you never know what day, time, statement made, or anything else that pushes them to that point where they’ve had it.
But, researchers believe that employees who have serious issues at their jobs need to have ways in which they can vent their feelings to company managers. The argument is that this method will serve to prevent violent acts because the persons will have opportunities to discuss their personal situations.
Professional training can help supervisors to address these situations, so they are able to discern warnings a long time before workplace violence occurs. Companies need to have working systems that allow fair investigations into grievances registered by disgruntled employees.
Like a host of other issues facing the world today, awareness and education combined with better communication can greatly help reduce the risk of workplace violence. Some business entities are currently thinking of innovative ways to prevent workplace violence by implementing increased security devices, training methods and comprehensive company policies that address the possibilities of these acts taking place – being proactive is always the best approach!
If you are management and would like to start executing plans to prepare for and prevent occupational violence, contact our security consultants today.
Posted in BODYGUARDS, BUSINESS SECURITY, SECURITY MANAGEMENT Tagged with: disgruntled workers, how to handle disgruntled workers, workplace violence, workplace violence prevention, workplace violence tips
Bodyguard services is a must for celebrities and socialites visiting the Music Capital of the World. Austin, Texas has been coined the “live music capital of the world” because of its hundreds of venues for live music throughout the year. Visitors from all over the country get a chance to explore the notorious “sixth street” and get a full understanding of the phrase “Keep Austin Weird.” With large crowds of people enjoying the festivities, bodyguard services are essential for celebrities and socialites visiting the city.
The celebration of music makes Austin a hub of cultural activity and host of hundreds of celebrities. These celebrities are loved by their fans that would do anything to meet their idols – get their autograph, take their picture, you name it. However, sometimes fans either unintentionally or knowingly cross a limit and may become what the celebrity might perceive as a threat. This makes it very important for such celebrities to have personal bodyguard services on the premises to neutralize any such threat; local law enforcement agencies just don’t have enough manpower to not only tend to the large crowds but also ensure the security of the celebrities at all times – it just isn’t possible.
Personal Protection at Parties
After parties go hand-in hand with music concerts given in Austin. VIPs pay extra money to have that additional special treatment and separate themselves from the rest of the crowd. Celebrities and socialites do their best to stay away from drama-filled atmospheres; the last thing they need is their name slandered in the news. To guarantee no brawls or unwanted guests are on the premises, personal protection services can discreetly step in and escort the unruly guests off the property without incident.
Celebrities and socialites have a reputation to protect and want to keep their personal lives private. A big concern is their personal information, e.g. pictures and detailed information regarding them being sold to tabloids and the media. One advantage of contracting with professional bodyguard services is a signed confidentiality agreement with the client that states the company will not disclose any personal information that might have been gained during the bodyguard’s attachment with the client.
Professional bodyguards are highly-trained and equipped with the skills to neutralize and defend their client against any possible external threat. Bodyguards know how to blend in with the crowd or show their presence to discourage those looking for trouble.
Whatever the case maybe,
Publicists, managers, promoters, etc. can relax and let the bodyguard take over and protect the client and assure their peace of mind in the great city of Austin. Some may enjoy the festivities in a calm setting with only a small group, while others may want to get out there and experience the entire aura of Austin. Whether big or small, bodyguard services are a must for celebrities and socialites visiting the Music Capital of the World.
Call on SRS Services, a company you can trust to handle your protection matters discreetly; also be sure to check out our “Compare” page while you shop around for security services.
Posted in BODYGUARDS, BUSINESS SECURITY, SPECIAL EVENT SECURITY